5/24/2010

Review of 1000-Thread-Count Egyptian Cotton 1000TC Sheet Set, Olympic Queen, Ivory Solid 1000 TC

The seller claims that these sheets have a very high thread count (1,000 T-C), which would make them very soft. They are not at all soft. In addition, when I received them, I put them on the bed and they barely fit, but the fitted sheet did just tuck under the mattress and the top sheet came down to just below the bottom of the mattress on either side, so I decided to keep them. After one washing (as directed by the instructions: cold water wash, low temperature drier), they no longer fit the mattress. The seller claims that they fit very deep mattresses (14"-20"), but after the one wash, the fitted sheet only comes down about two thirds the depth of the mattress and my mattress is only 12" deep. The top sheet only comes down about 8" from either side of the top, so it can't be tucked in and it only fully covers one person in the bed. The seller claims that the top sheet is 92" wide, but it is only 82" wide.

I called the seller and he was very nice, but only offered a 50% refund if I kept the sheets. I told him that the sheets were of no use to me and I wanted a full refund, including shipping, and I would send them back to him. He told me that, because I had washed the sheets (who would sleep on them unwashed?), he could not return them to the manufacturer and he would be out the full cost. Finally, he agreed to refund the full amount, but when the refund showed up, it did not include the shipping. So I have paid shipping (not a huge amount: $7.49) for something that is not what the manufacturer/seller has advertised. The seller asked me not to write a review, but I felt that it was unfair to keep this information from prospective buyers and I also felt that he didn't keep his promise to give me a full refund.

In spite of the fit problems, I have used the sheets now for a few months. They are a pain because the fitted sheet keeps slipping up and off and the bottom sheet doesn't provide enough coverage. The bottom sheet is also too short and barely tucks under the bottom of the mattress, so my feet get uncovered during the night. I have only used the sheets because Olympic Queen is difficult to find and the ones of decent quality are outrageously expensive (because of the unusual size, I suppose). So, while I did get mostly free sheets, they don't fit properly. This puts me in the position to either spend $300 for a good quality set or use sheets that don't do the job. I now have washed the sheets many times and they are no softer than they were when I first got them.

Bottom line: For $99 you will get sheets that don't fit and are stiff, and customer service that is friendly, but doesn't come through. I feel bad for the seller because he lost his money, but he needs to buy his products from reliable manufacturers.

Click Here to see more reviews about: 1000-Thread-Count Egyptian Cotton 1000TC Sheet Set, Olympic Queen, Ivory Solid 1000 TC

Product Description:
Package contains 1 Flat Sheet, 1 Fitted Sheet and 2 Pillow Case in a beautiful zippered package. Wrap yourself in these 100% Egyptian Cotton Superior bed sheets that are truly worthy of a classy elegant suite, and are found in world class hotels. These fine Luxury Bed Linens are crafted from Long Staple Giza Cotton grown in the lush Nile River Valley since the time of the Pharaohs. Comfort, quality and opulence set our Luxury Bedding in a class above the rest. Elegant yet durable, their softness is enhanced with each washing. You will relax and enjoy the rich, soft and luxurious feeling of cotton sheets.

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